The CallAttendant Solution - Intelligent Unified Communications

CallAttendant Office is an award-winning Unified Communications solution for small, medium and enterprise businesses – providing executives, managers, sales and marketing people, and other business professionals the communication tools to be just as effective and productive while mobile as they are in the office.

CallAttendant Office offers to its users a level of control over communication and messaging never before experienced. Not only does it provide access to voicemail, e-mail and fax messages in their personal e-mail inbox from their choice of device, it also provides users with the ability to manage the "real time" component of communications with unprecedented ease and control - empowering them to intelligently manage all incoming calls, making them more efficient and effective in their jobs.

Unparalleled Auto-Attendant

CallAttendant Office comes with a unique integrated Personal Auto-Attendant that allows individual users to easily control the flow of calls to their extensions – enabling them to create call scripts based on Caller ID, time of day, Outlook contacts or contact group. Using the intuitive CallAttendant Office drag-and-drop interface, users can:

* Quickly and easily design, alter and update how each call to their extension is handled based on Caller ID, contacts or contact group, and time of day
* Create personalized greetings or custom messages and information for important and frequent callers
* Transfer preferred callers to any designated (cell phone, home number, etc..) if they’re out of the office
* Request an alert by phone or pager when a certain caller phones in, or leaves a message
* Provide access to fax-on-demand and outgoing fax management

Administration & System Management

Not only does CallAttendant Office provide an optimal communications solution for individual users at their extensions, it provides a cost-effective, intelligent office communications solution for system administrators. The IT Manager is able to use the proprietary CallAttendant Office interface to easily configure Trunk-Line auto-attendant services, support dial-by-name and dial-by-extension and they can manage system-wide options, mailbox / user specific options and configurations from any workstation connected to the company's network. Unlike traditional auto-attendant and messaging systems, CallAttendant Office can be easily managed and customized without complicated coding at the network or system-level, eliminating the need for outsourcing telecommunications or telephony expertise.