Plug-and-play appliance version of the snom ONE IP PBX solution
snom technology, a leading developer of IP phones and IP communications solutions for the enterprise and small business market, announced today the release of snom ONE plus, a new hardware-based version of the company’s award winning snom ONE IP PBX. The combination of snom’s leading business-class IP phones and the snom ONE plus provides a full-featured business-class IP telephony solution for organizations with 5 to 150 extensions, making it one of the most scalable plug-and-play systems on the market. Built on standards-based SIP technology, the snom ONE plus provides VARs with a plug-and-play hardware appliance for business IP telephony that is pre -installed and configured with snom ONE IP PBX software for easy deployment with snom business IP desktop phones and endpoints, including the snom 3xx series, snom 8xx series, snom m9 DECT phones, and snom MeetingPoint conference phone. For small and medium size businesses (SMBs), the snom ONE plus offers all the advanced IP PBX functionality required for the information driven business of today and tomorrow, including centralized address book, auto attendants, hunt groups, hot desking, shared line emulation and CRM integration. snom’s advanced IP telephony also includes an array of advanced presence and monitoring features, such as remote extension monitoring, agent groups, remote worker support and cell phone twinning. Read the full release here.
Verba Recording System is a state-of-the-art call recording and quality management solution for unified communications platforms. Deployed at leading financial institutions, security companies and contact centers, Verba helps organizations better manage risk and compliance, develop quality assurance and increase productivity to enhance their business. Verba Recording System changes the game Providing a true unified recording solution by capturing voice, video and telepresence calls, Verba recording solution is ideal for contact centers (customer service, telemarketing, telesales), energy and utility companies, financial services providers (banking, credit card operations, trading floors), government agencies, healthcare organizations, law firms, market research companies, media organizations, security providers and small businesses. The Verba Recording System Advantage For more information click here. To learn more about Call Recording from Verba, please call 800.461.8649 or email sales@interwork.com Posted in Call Recording, Verba, VoIP
Enterprise Connect Orlando
Enterprise Connect is the new name of the event that you’ve known for a decade as VoiceCon. At Enterprise Connect 2011 in Orlando, the program will reflect both the commitment to the VoiceCon heritage, as well as the new world of multi-media communications. It will continue to offer the most in-depth, technically rich and market-savvy information on the world of enterprise communications, even as it expands its focus to look at the larger technology trends that are shaping communications—including cloud-based services, social networking, virtualization, and the increasing demands for security and resiliency. The program will be broader and deeper than ever before. You can find more information at http://www.enterpriseconnect.com/orlando Meet our experts at booth #437, where you can get a hands on experience with our call recording and quality management solution for unified communications. Dates: February 28 - March 3, 2011 Location: Gaylord Palms Resort & Convention Center, 6000 W. Osceola Parkway, Kissimmee, FL 34746 Posted in Call Recording, Unified Messaging, VoIP, Voice Over IP
Verba Launches Contact Center Quality Suite at Cisco Live in London Verba Performance and Quality Management solution helps improve the customer contact center experience At this week’s Cisco Live London, Verba Technologies is releasing a new suite of contact center quality assurance solutions. The Verba Performance and Quality Management solution can help call centers of all sizes measure and enhance call center agent performance and systematically improve the customer experience. Working with hundreds of contact center supervisors to identify primary pain points, Verba created an innovative solution that closes the contact center quality loop. The Verba Performance and Quality Management is an agent monitoring, recording, evaluation, scoring, and reporting solution designed to help contact centers develop and execute customized quality assurance programs that increase productivity and enhance their business. Read the full article here. Posted in Call Recording
KONNECT: the phone system your clients have always wanted. Webinar Invitation Yes - the KONNECT Office Phone system is the only office quality phone system with • No PBX or hosted service required. Your clients aren’t interested in acronyms or buzzwords - they want: The server-less KONNECT Office Phone system provides strong features and scalability in a plug and play solution. It’s the easiest way to expand your business with: Sign up now for this webinar to learn how KONNECT can help you grow. Webinar attendees will be eligible to win a free KONNECT phone at the end of the session. Register here. Also check out this great review by Tom Keating on Aksys Konnect Office Phone systems here. Posted in IP Phones, VoIP
Of course, they possess all the basic recording technologies like Cisco call recording, Avaya call recording, Standard SIP recording and many more, but their support for even video and telepresence recording, which sets them apart from the competition. Verba Recording System 2010 includes a large portfolio of recording technologies and has customer references in many business verticals. This provides our reseller partners a toolset that lets them deliver VoIP call recording systems across all industry sectors and to organizations of all sizes. Some Verba customers like Securitas have over 10 million calls from large contact centers in online searchable storage, some record at 65 different business locations, while some just use the simple Verba Express solution to record 5 or 6 personal loan advisors. Many Verba reseller partners, like IBM and Getronics, have been able to work with their customers to replace legacy call recording systems with the streamlined and easy to deploy, Verba Recording System. While working with one of our resellers who recently signed up with Verba, we discussed the unified communications recording opportunity with Verba Technologies people. They say that while a couple of years ago call recording for legal compliance and quality assurance was an option only for the top 1000 corporations and government agencies, today even small businesses and startups can benefit from call recording. While always-on call recording is not necessary in all industries, call recording for standard business documentation, legal compliance, threat management and ad hoc quality assurance should always be available on any phone system. This is where Verba comes handy. Just contact us if you are interested in delivering call recording solutions in partnership with Verba and Interwork. Posted in Call Recording, VoIP
Verba Technologies is a leading provider of call recording solutions for unified communications platforms. Trusted by leading institutions Mission Verba solutions can help your customer’s better manage risk and compliance, develop quality assurance and increase productivity to gain a competitive edge. Posted in Call Recording
New D500 Card Delivers Up to 2,000 Simultaneous Transcoding Sessions With Optimum Voice Quality and Industry Leading Cost for IP Telephony/VOIP Applications The D500 is both standalone and accessible via IP networks. This means it can be installed in the same server where your telecom applications run or it can be pooled in dedicated transcoding server farms for maximum deployment flexibility. Either way, the voice transcoding processing is performed on the card, freeing up the host CPU to do other tasks. Most IP telephony applications require the use of multiple types of voice codecs, which are used to digitally compress the voice signals. This can be done to save bandwidth by using G.729 codecs or to enhance the voice signal by using HD codecs (such as G.722.1). As more and more VoIP networks get deployed and interconnected, there are instances where there will be mismatches of codec capabilities between two endpoints, creating the need to transcode (mediate and adapt between various codecs).
Ottawa, Canada- Interwork Technologies, a top, service-oriented distributor of data security and IP communication products in North America is thrilled to announce its partnership with Aksys Networks to provide the SMB market with a cost-effective, industry-leading, turnkey VoIP solution. The KONNECT Office Phone System offers a server-less solution with plug-and-play simplicity and business quality features for small and multi-site offices. KONNECT Business Phones provide the same ease of use plus tight handset integration for SIP-based PBX deployments. “Our agreement with Aksys Networks enables us to continue to distribute state-of-the-art VoIP solutions to the SMB market. Put together, the KONNECT Office Phone System and KONNECT Business Phones offer companies a turnkey, lower-cost, VoIP-compatible system whose simplicity helps reduce administration headaches,” explains Ken Lewis, Vice President of Sales and Marketing at Interwork Technologies. “Plus, the solution is incredibly flexible and scalable. Small offices can use KONNECT as a standalone solution or run it across multiple locations with up to 30 users while leveraging both landlines and VoIP services.” Because the KONNECT Office Phone System requires no PBX, server or hosted services, businesses can take advantage of a feature-rich, high-quality phone system at a lower price point. “We are excited to join forces with Interwork Technologies to bring SMBs worldwide a truly innovative VoIP-capable solution that’s easy to install, use and maintain,” says Mike Tourigny, chief marketing officer at Aksys Networks. “Budget-conscious businesses will appreciate the flexibility to grow one phone at a time at a single location or across multiple sites, without purchasing additional equipment.” About Interwork Technologies Inc. About Aksys Networks
Ottawa, Canada– Interwork Technologies, a top, service-oriented distributor of data security and IP communication products in North America, and Verba Technologies, a leading provider of call recording solutions for unified communications (UC) platforms, are excited to announce a partnership to offer an innovative, state-of-the-art call recording solution for companies worldwide that use Cisco technology. The Verba Recording System supports voice, video and telepresence devices, and enables businesses to record all media in a single, unified system that’s easy to use, quick to search and accessible anywhere at any time. “This agreement solidifies our commitment to bring best-of-breed call recording solutions to the Cisco channel and to help our partners develop new business,” says Ken Lewis, Vice President of Sales and Marketing at Interwork Technologies. “The Verba Recording System offers more features, better technology and a lower price point—key advantages for Cisco dealers and their clients. What’s great about the Verba Recording System is that it provides a true, unified recording solution by capturing voice, video and telepresence calls. And it’s ideal for key business applications such as legal compliance management, quality assurance, risk mitigation, best-practice training, conference recording, dispute resolution, and threat handling,” Lewis adds. Deployed at leading financial institutions, security companies and call centers, the Verba Recording System provides an open and flexible software-only approach to help companies lower total cost of ownership. Using the Verba Recording System, businesses can better manage risk and compliance, develop quality assurance and increase productivity to gain a competitive edge. Verba Technologies offers the Verba Recording System in three different editions to support SMBs, large corporations and VoIP hosting providers (express, enterprise and service provider). “Partnering with Interwork Technologies enables us to capitalize on a strong sales support team with extensive experience,” emphasizes RJ Tarantino, Director of Business Development for Verba Technologies. “That kind of backing provides us with a solid foundation on which to help ensure success for our North American channel partners.” About Interwork Technologies Inc. About Verba |
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snom technology Launches Hardware-based IP PBX Solution– snom ONE plus for Small and Medium Size Business Market
Sangoma Introduces the Highest Density Voice Transcoding Card Available on the Market Today