Jun
23

Interwork Technologies signs exclusive agreement with Verba Technologies to distribute state-of-the-art call recording solution for UC platforms
Posted by sarahk @ Wed, 23 Jun 2010 11:05:44 -0400

Ottawa, Canada– Interwork Technologies, a top, service-oriented distributor of data security and IP communication products in North America, and Verba Technologies, a leading provider of call recording solutions for unified communications (UC) platforms, are excited to announce a partnership to offer an innovative, state-of-the-art call recording solution for companies worldwide that use Cisco technology. The Verba Recording System supports voice, video and telepresence devices, and enables businesses to record all media in a single, unified system that’s easy to use, quick to search and accessible anywhere at any time.

“This agreement solidifies our commitment to bring best-of-breed call recording solutions to the Cisco channel and to help our partners develop new business,” says Ken Lewis, Vice President of Sales and Marketing at Interwork Technologies. “The Verba Recording System offers more features, better technology and a lower price point—key advantages for Cisco dealers and their clients. What’s great about the Verba Recording System is that it provides a true, unified recording solution by capturing voice, video and telepresence calls. And it’s ideal for key business applications such as legal compliance management, quality assurance, risk mitigation, best-practice training, conference recording, dispute resolution, and threat handling,” Lewis adds.

Deployed at leading financial institutions, security companies and call centers, the Verba Recording System provides an open and flexible software-only approach to help companies lower total cost of ownership. Using the Verba Recording System, businesses can better manage risk and compliance, develop quality assurance and increase productivity to gain a competitive edge. Verba Technologies offers the Verba Recording System in three different editions to support SMBs, large corporations and VoIP hosting providers (express, enterprise and service provider).

“Partnering with Interwork Technologies enables us to capitalize on a strong sales support team with extensive experience,” emphasizes RJ Tarantino, Director of Business Development for Verba Technologies. “That kind of backing provides us with a solid foundation on which to help ensure success for our North American channel partners.”

About Interwork Technologies Inc.
Interwork Technologies Inc is a privately owned, investor-backed company with offices in New York, Colorado, and Ontario, Canada. Established in 1991, Interwork Technologies is a value-added distributor which specializes in IT data security and IP communications (VoIP) solutions. Working directly with resellers and dealers, Interwork helps them grow their business by providing best-of-breed solutions from vendors who are 100 percent committed to the channel. With an extensive partner network of VARs and solution providers, Interwork is known for being a specialty advisor and expert in emerging technologies. For more information, visit www.interwork.com.

About Verba
Verba Technologies is a leading provider of call recording solutions for UC platforms that support voice, video and telepresence devices. Taking an innovative approach to call recording, Verba offers solutions that expand UC capabilities with reliable, scalable technology. Verba provides leading-edge products and services that help businesses across all industries take advantage of a superior value proposition. For more information, visit www.verba.com.

Posted in Call Recording, VoIP
Mar
20

InChannel March 2009
Posted by sarahk @ Fri, 20 Mar 2009 11:43:49 -0400

Welcome to InChannel for March 2009

Please take  a look at our new layout. You  may notice variations of this layout over the coming months until we find the just the right form and feel but the information is always guaranteed to be insightful and valuable.

Thanks for reading!
-Interwork Team

Posted in Asset Management, Authentication, Call Recording, Collaboration, Connectivity, Data Loss Prevention, Data Security, Desktop Management, Email, End Point, Firewall, IP PBX, IP Phones, Instant Messaging, Integration, Internet Content, PoE Switches, Reporting, Switches & Gateways, Systems Management, Terminal Emulation, Unified Messaging, VoIP, Voice Over IP, Web Analytics
Mar
19

INVITE of death, does this spell doom for VoIP?
Posted by sarahk @ Thu, 19 Mar 2009 11:40:27 -0400

by Peter Cox Founder and CEO of UM Labs Ltd.

The last couple of weeks have seen two significant VoIP vulnerability reports. The first, with the alarming name INVITE of Death, reported a vulnerability in an open source security product where a single malformed call request (or INVITE) can trigger a service failure (see http://ims-bisf.nexginrc.org/OpenSBC-vul.html). The tested product uses a popular SIP stack and so the same problem may appear in other products.
The second vulnerability, with the comparatively mundane name of SIP Digest authentication relay attack, is technically much more complex. The vulnerability was originally discovered by INRIA, a French National Research Institute and has now been documented in an Internet Draft.
The attack relies on making a call to a target device and then sending  a carefully designed sequence of valid messages which trick the target device into authenticating a second call made by the attacker. An attacker could use this technique to make calls via a commercial service provider at the victim’s expense. This is yet another example of a toll-fraud attack, a topic that I have discussed before.
 
Far from spelling doom for VoIP, the Invite of Death attack simply demonstrates that VoIP is affected by exactly the same types of vulnerabilities as any other IP application. In this case a simple implementation error leaves the application open to a remote Denial of Service attack. This vulnerability has already been fixed by the product developers.
The relay attack is more of a concern. The attack is made possible by protocol design features. This means that careful planning and implementation and well designed security controls are needed to protect against the threat.
Both of these vulnerabilities underline an important point. VoIP applications are open to application level security threats which can disrupt the service or allow an attacker to gain privileged access to the system.
Application level threats require application level security controls. So if you are relying on a generic firewall to protect your voice system, the chances are that it will not block or even detect these threats.

Posted in Call Recording, Firewall, IP PBX, IP Phones, PoE Switches, Switches & Gateways, Unified Messaging, VoIP, Voice Over IP
Feb
06

InChannel February 2009
Posted by sarahk @ Fri, 06 Feb 2009 10:19:35 -0500

Welcome to InChannel: find out about new products, upcoming events and great promotions!

Sponsored by: Trend Micro featuring SMART PROTECTION NETWORK

In this edition:

  • 5 ways to attract new customers and sell more to existing customers
  • Bandwidth and identity-bases management available with SMB UTM appliance from Cyberoam
  • Interwork founding sponsor of CompTIA Security Trustmark Accreditation
  • Trend Micro Smart Protection Network QLM

5 WAYS TO ATTRACT NEW CUSTOMERS AND SELL MORE TO EXISTING CLIENTS

In March, Interwork and select vendor partners will be participating in an “online seminar series” discussing product updates and unique opportunities for solution providers to grow their business in 2009. Presentations are business-focused and not technical, covering proven, ready-to-use messaging for your sales team. Topics include: Why Leading with Data Loss Prevention Wins More Business, Sell More Encryption To Existing Customers, Increase Revenue By Using a Multi-Layered Security Approach, How to Build A Successful Voice Practice.

To learn more or register for one of our online seminars, please click here

BANDWIDTH AND IDENTITY-BASED MANAGEMENT AVAILABLE WITH SMB UTM APPLIANCE FROM CYBEROAM

Interwork is currently recruiting new partners for Cyberoam, a unique UTM appliance for small and medium businesses. Interwork selected to partner with Cyberoam because of its truly original features, high margins and 100% channel-friendly partner program. Receiving 5 Stars from SC Magazine for 3 years in a row, Cyberoam offers bandwidth management, load-balancing and identity-based (NAC) control at extremely competitive prices.

Check out Cyberoam’s recruitment promotions

INTERWORK FOUNDING SPONSOR OF COMPTIA SECURITY TRUSTMARK ACCREDITATION


The CompTIA Security Trustmark, a vendor-neutral business-level accreditation, identifies solution providers that follow security best practices. The main objective of the accreditation is to create and continually update the baseline standards of security practices around service and support competencies for solution providers. This accreditation is an excellent opportunity to demonstrate the value of your security knowledge and best practices, further setting your company apart from competitors.
For more information, please contact your Interwork Business Development Manager or visit their website.

Register for the webinar on Feb 25 at 2 pm EST here

Trend Micro featuring SMART PROTECTION NETWORK


The Trend Micro Smart Protection Network is a next generation cloud-client content security infrastructure designed to protect customers from Web threats. By combining internet-based-or “in-the-cloud”-technologies with smaller, lighter-weight clients, you will have immediate access to the latest protection wherever and however you connect. It’s security made smarter.

NEW QLM for Trend Micro Partners - Trend Micro is pleased to announce the availability of the Smart Protection Network sales training Quick Learning Module. Learn more about The Smart Protection Network, challenges in today’s threat landscape, key components of the Smart Protection Network, how it work and a competitive overview by reviewing the Quick Learning Module.

Learn more about Smart Protection

Sincerely,
The Team at Interwork Technologies
More than just a part and a price.

Posted in Asset Management, Authentication, Call Recording, Data Loss Prevention, Data Security, Desktop Management, IP PBX, IP Phones, PoE Switches, Reporting, Switches & Gateways, Unified Messaging, VoIP, Web Analytics

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