Jul
21

Interwork Technologies teams with Aksys Networks to distribute cost-effective, turnkey VoIP solution for SMB market
Posted by sarahk @ Wed, 21 Jul 2010 16:55:18 -0400

Ottawa, Canada- Interwork Technologies, a top, service-oriented distributor of data security and IP communication products in North America is thrilled to announce its partnership with Aksys Networks to provide the SMB market with a cost-effective, industry-leading, turnkey VoIP solution. The KONNECT Office Phone System offers a server-less solution with plug-and-play simplicity and business quality features for small and multi-site offices. KONNECT Business Phones provide the same ease of use plus tight handset integration for SIP-based PBX deployments.

“Our agreement with Aksys Networks enables us to continue to distribute state-of-the-art VoIP solutions to the SMB market. Put together, the KONNECT Office Phone System and KONNECT Business Phones offer companies a turnkey, lower-cost, VoIP-compatible system whose simplicity helps reduce administration headaches,” explains Ken Lewis, Vice President of Sales and Marketing at Interwork Technologies. “Plus, the solution is incredibly flexible and scalable. Small offices can use KONNECT as a standalone solution or run it across multiple locations with up to 30 users while leveraging both landlines and VoIP services.”

Because the KONNECT Office Phone System requires no PBX, server or hosted services, businesses can take advantage of a feature-rich, high-quality phone system at a lower price point. “We are excited to join forces with Interwork Technologies to bring SMBs worldwide a truly innovative VoIP-capable solution that’s easy to install, use and maintain,” says Mike Tourigny, chief marketing officer at Aksys Networks. “Budget-conscious businesses will appreciate the flexibility to grow one phone at a time at a single location or across multiple sites, without purchasing additional equipment.”

About Interwork Technologies Inc.
Interwork Technologies Inc is a privately owned, investor-backed company with offices in New York, Colorado, and Ontario, Canada. Established in 1991, Interwork Technologies is a value-added distributor which specializes in IT data security and IP communications (VoIP) solutions. Working directly with resellers and dealers, Interwork helps them grow their business by providing best-of-breed solutions from vendors who are 100 percent committed to the channel. With an extensive partner network of VARs and solution providers, Interwork is known for being a specialty advisor and expert in emerging technologies. For more information, visit www.interwork.com.

About Aksys Networks
Based in Calgary, Alberta, Canada, Aksys Networks’ team of industry veterans have extensive experience in designing, developing and commercializing telephony products and services. For more information, visit www.konnectoffice.com.

Posted in IP PBX, IP Phones, VoIP
Jun
23

Interwork Technologies signs exclusive agreement with Verba Technologies to distribute state-of-the-art call recording solution for UC platforms
Posted by sarahk @ Wed, 23 Jun 2010 11:05:44 -0400

Ottawa, Canada– Interwork Technologies, a top, service-oriented distributor of data security and IP communication products in North America, and Verba Technologies, a leading provider of call recording solutions for unified communications (UC) platforms, are excited to announce a partnership to offer an innovative, state-of-the-art call recording solution for companies worldwide that use Cisco technology. The Verba Recording System supports voice, video and telepresence devices, and enables businesses to record all media in a single, unified system that’s easy to use, quick to search and accessible anywhere at any time.

“This agreement solidifies our commitment to bring best-of-breed call recording solutions to the Cisco channel and to help our partners develop new business,” says Ken Lewis, Vice President of Sales and Marketing at Interwork Technologies. “The Verba Recording System offers more features, better technology and a lower price point—key advantages for Cisco dealers and their clients. What’s great about the Verba Recording System is that it provides a true, unified recording solution by capturing voice, video and telepresence calls. And it’s ideal for key business applications such as legal compliance management, quality assurance, risk mitigation, best-practice training, conference recording, dispute resolution, and threat handling,” Lewis adds.

Deployed at leading financial institutions, security companies and call centers, the Verba Recording System provides an open and flexible software-only approach to help companies lower total cost of ownership. Using the Verba Recording System, businesses can better manage risk and compliance, develop quality assurance and increase productivity to gain a competitive edge. Verba Technologies offers the Verba Recording System in three different editions to support SMBs, large corporations and VoIP hosting providers (express, enterprise and service provider).

“Partnering with Interwork Technologies enables us to capitalize on a strong sales support team with extensive experience,” emphasizes RJ Tarantino, Director of Business Development for Verba Technologies. “That kind of backing provides us with a solid foundation on which to help ensure success for our North American channel partners.”

About Interwork Technologies Inc.
Interwork Technologies Inc is a privately owned, investor-backed company with offices in New York, Colorado, and Ontario, Canada. Established in 1991, Interwork Technologies is a value-added distributor which specializes in IT data security and IP communications (VoIP) solutions. Working directly with resellers and dealers, Interwork helps them grow their business by providing best-of-breed solutions from vendors who are 100 percent committed to the channel. With an extensive partner network of VARs and solution providers, Interwork is known for being a specialty advisor and expert in emerging technologies. For more information, visit www.interwork.com.

About Verba
Verba Technologies is a leading provider of call recording solutions for UC platforms that support voice, video and telepresence devices. Taking an innovative approach to call recording, Verba offers solutions that expand UC capabilities with reliable, scalable technology. Verba provides leading-edge products and services that help businesses across all industries take advantage of a superior value proposition. For more information, visit www.verba.com.

Posted in Call Recording, VoIP
Feb
26

So much security! Now even more!
Posted by admin @ Fri, 26 Feb 2010 13:00:18 -0500

Date: Feb 26 2010 | By Costa Chatjiantoniou

Remember the days of your Atari 2600 and when a Big Mac was good for you?
Well I do! Twenty years ago, nobody thought of SECURITY - security was paying your mortgage on time and having money left over for that vacation at the lake.
Now I have to worry about whether or not my computer is safe – and I have come to terms with that.
With the gaining popularity of Smartphones, texting, twittering and all other methods of staying connected, securing voice applications is becoming more important
I never thought my phones calls could be tapped but with the popularity of VoIP and how open the Internet is to abuse, our calls can be overhead with just a simple packet capture device or software like WireShark. This is crazy!
UM-Labs knows voice security is fast becoming a hot issue. They have incorporated ZRTP into their line of SIP Security Controllers. ZRTP is a cryptographic key-agreement protocol to negotiate the keys for encryption between two end points in a VoIP phone telephone call based on the Real-time Transport Protocol (RTP).
Just think of the benefits… how many times do you read your credit card number over the phone or give private information? Exactly, too many times! So, you’ve got to wonder, are your calls safe?
Now that I have to worry about whether or not my calls are safe, it is good to have a solution like the UM Labs SIP security controller to help me come to terms with that.

Posted in Data Security, VoIP
Feb
25

Introducing a special promotion to enable SIP trunking with a ShoreTel PBX. Save up to $2,000 over other popular solutions
Posted by sarahk @ Thu, 25 Feb 2010 13:59:06 -0500

SIP Trunk Platinum Kit for ShoreTel from UM Labs - $1,295.00 Promotion MSRP

The kit starts with a customer premises border controller which provides everything needed to easily and securely connect a ShoreTel PBX to a SIP Trunk provider including:

Base Functionality
• SIP proxy resolves all interoperability issues between ShoreTel PBXs and ITSPs, including seamless    handling of call routing and call transfer requests using  the REFER method
• Conversion of SIP packet header formats ensuring compatibility with all SIP trunk providers
• No need to reconfigure existing data firewall and automatically solves all NAT issues
• Comprehensive security from toll fraud and denial of service attacks

Plus,

Advanced Functionality (Typically extra cost items in competitive solutions)
• QoS Support
• Automatically enables all remote phones behind far-end NAT devices
• Flexible SIP routing ensures remote phone support in areas where internet access providers block port 5060
• Encryption of SIP signaling (TLS) and voice traffic (SRTP)

Plus,

Free Training and Support Included to Ensure your Success
• Online technical training for your team
• ShoreTel Configuration Guide
• Installation support on your first install
• 1st Year of product technical support and maintenance

Call Interwork today! 1.800.461.8649 or email sales@interwork.com

Posted in IP PBX, VoIP, Voice Over IP
Jun
16

InChannel June 2009
Posted by sarahk @ Tue, 16 Jun 2009 13:10:04 -0400

Welcome to InChannel for June 2009!

Posted in Connectivity, Data Security, VoIP
May
15

SMB Nation Spring 2009
Posted by sarahk @ Fri, 15 May 2009 07:27:42 -0400

As a first time sponsor at SMB Nation, we weren’t sure entirely what to expect. We quickly felt at home though, upon meeting resellers who are as keen on finding awesome solutions for the SMB market as we are. It seemed everywhere we turned, we were seeing great ideas being discussed and examined. As you would expect, the technology highlights focused on cloud computing, hosted solutions and unified threat management. 
There was an unexpected but refreshing focus on the changing role of VARs, vendors and distributors from technology providers to business advisers. The seminars offered reflected this idea and will, no doubt, resonate within the channel for some time to come.
Overall, with over 300 attendees/sponsors, this was a great event that we hope to participate in again!

Posted in Connectivity, Data Security, VoIP
May
14

ChannelWeb welcomes the VAR Community
Posted by admin @ Thu, 14 May 2009 12:03:37 -0400

“Network with peers, find new business partners, ask questions, answer questions, or just kvetch about the latest news. What you do is up to you. Channelweb Connect is open now.”

This is the tagline for ChannelWeb’s New VAR Community forum which has opened recently. With blog posts like Shhh…ChannnelWeb Connect can help you build your business and daily Netseminars, this is a thriving, active community that is sure to have something for everyone.

Posted in Connectivity, Data Security, VoIP
Apr
17

InChannel April 2009
Posted by sarahk @ Fri, 17 Apr 2009 11:06:31 -0400

Welcome to InChannel for April 2009

Posted in Connectivity, Data Security, VoIP
Mar
20

InChannel March 2009
Posted by sarahk @ Fri, 20 Mar 2009 11:43:49 -0400

Welcome to InChannel for March 2009

Please take  a look at our new layout. You  may notice variations of this layout over the coming months until we find the just the right form and feel but the information is always guaranteed to be insightful and valuable.

Thanks for reading!
-Interwork Team

Posted in Asset Management, Authentication, Call Recording, Collaboration, Connectivity, Data Loss Prevention, Data Security, Desktop Management, Email, End Point, Firewall, IP PBX, IP Phones, Instant Messaging, Integration, Internet Content, PoE Switches, Reporting, Switches & Gateways, Systems Management, Terminal Emulation, Unified Messaging, VoIP, Voice Over IP, Web Analytics
Mar
19

INVITE of death, does this spell doom for VoIP?
Posted by sarahk @ Thu, 19 Mar 2009 11:40:27 -0400

by Peter Cox Founder and CEO of UM Labs Ltd.

The last couple of weeks have seen two significant VoIP vulnerability reports. The first, with the alarming name INVITE of Death, reported a vulnerability in an open source security product where a single malformed call request (or INVITE) can trigger a service failure (see http://ims-bisf.nexginrc.org/OpenSBC-vul.html). The tested product uses a popular SIP stack and so the same problem may appear in other products.
The second vulnerability, with the comparatively mundane name of SIP Digest authentication relay attack, is technically much more complex. The vulnerability was originally discovered by INRIA, a French National Research Institute and has now been documented in an Internet Draft.
The attack relies on making a call to a target device and then sending  a carefully designed sequence of valid messages which trick the target device into authenticating a second call made by the attacker. An attacker could use this technique to make calls via a commercial service provider at the victim’s expense. This is yet another example of a toll-fraud attack, a topic that I have discussed before.
 
Far from spelling doom for VoIP, the Invite of Death attack simply demonstrates that VoIP is affected by exactly the same types of vulnerabilities as any other IP application. In this case a simple implementation error leaves the application open to a remote Denial of Service attack. This vulnerability has already been fixed by the product developers.
The relay attack is more of a concern. The attack is made possible by protocol design features. This means that careful planning and implementation and well designed security controls are needed to protect against the threat.
Both of these vulnerabilities underline an important point. VoIP applications are open to application level security threats which can disrupt the service or allow an attacker to gain privileged access to the system.
Application level threats require application level security controls. So if you are relying on a generic firewall to protect your voice system, the chances are that it will not block or even detect these threats.

Posted in Call Recording, Firewall, IP PBX, IP Phones, PoE Switches, Switches & Gateways, Unified Messaging, VoIP, Voice Over IP

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