2011 March | Interwork Blog

Trend Micro Worry Free Business Security Webinar Presentation Ready for Download!

Posted by laurenb @ Thu, 31 Mar 2011 16:00:36 -0400

Please find below the presentation for download of the Worry-Free Business Security webinar that took place on Tuesday, March 29th at 2:30pm EST.

Trend Micro’s Worry Free Product Marketing Manager, TJ Alldridge, provided the webinar attendees with an overview of Worry-Free Business Security and highlighted how its Security solutions provide businesses with fast, effective, and simple cloud-based protection allowing for optimal use of computers and servers.

Download the Presentation here!

Posted in trend micro

Keeping Mobile Workers Moving with Circadence

Posted by laurenb @ Thu, 31 Mar 2011 11:18:12 -0400

The Key to Productivity is Staying Connected

Mobile Market Snapshot
The worldwide mobile workforce continues to grow. More and more employees, contractors, and remote workers now perform the majority of their work at home, on the road, or in small, remote offices. While some companies resist the trend and insist on office-bound employees for nearly all jobs, there are a number of solid reasons for more innovative companies to embrace the mobile work trend.

Solution: Circadence MVO™ 1200
With 18 patents issued in WAN optimization, network discovery and analysis, and network applications,
Circadence® is an industry expert and trusted advisor in WAN, wireless, and mobile optimization.

The Circadence MVO 1200 WAN Optimization suite improves productivity and increases the bottom line for any mobile workforce in the following ways:

Fewer applications failures: Circadence MVO 1200 WAN Optimization technology operates using
Circadence’s patented optimization protocol (TMP). Link Resilience ensures that even the most degraded
connections or intermittent service interruptions do not cause the customer’s application data to get
lost.
Speedier connections: Circadence MVO 1200 WAN Optimization tunnels through even the most
congested networks, delivering the optimum connection speed to mobile workers over any network.
Data corruption prevention: Circadence MVO 1200 WAN Optimization technology significantly
decreases the incidence of corrupt, incomplete, or lost files on the network by increasing the
resiliency of the connection.
No manipulation of encryption ensures security and compliance: The Circadence MVO 1200
WAN Optimization suite natively handles encrypted traffic with no need to break encryption to
provide high levels of optimization and reliability to sensitive data. This ensures that a customer’s
data stays as secure as they originally set it up to be.

For more information about the Circadence MVO 1200 WAN Optimization suite, please visit
www.circadence.com/products/MVO1200.

Posted in Circadence, WAN Optimization

Trend Micro Sinkholes and Eliminates a ZeuS Botnet C&C

Posted by laurenb @ Wed, 30 Mar 2011 12:51:37 -0400

Study conducted by David Sancho and Rainer Link (Senior Threat Researchers)

In February 2011, Trend successfully collaborated with a registrar to gain control of a ZeuS botnet command-and-control (C&C) server, thereby rendering it ineffective. Their success gave them the opportunity to capture valuable research information about the bot (compromised computer) types under its control.

ZeuS is a notorious crimeware toolkit that is prolifically used by cybercriminals to instigate monetary and online banking information theft.

ZeuS does not, however, refer to a single botnet. Instead, it refers to a collection of botnets created and controlled by multiple cybercriminals using variations of the same toolkit and malware family—ZeuS.

The information they collected will help them in their mission to better protect users while providing valuable insights into the types of information cybercriminals steal.

Sinkholing Results

In their sinkholing activity, they found that over 95 percent of the inbound requests to the C&C server came from South America, particularly from Mexico. This indicates that the bot may have originated from Latin America or was created using the Spanish language. Its creator may have decided to target banks in Mexico and Chile as well, as these often still used single-factor authentication to secure their customers’ accounts.

While this particular botnet targeted Mexico, it’s worth noting that there is at least one comparable botnet targeting every major developed nation in the world.

Of course, some countries are more likely to be targeted than others—population, Internet access, language, social trends, and other factors have an effect. Remember, all that stands between a cybercriminal and a botnet targeting a country of his choice is a few hundred dollars worth of toolkits.

For further information regarding the data Trend Micro analyzed and how they successfully sinkholed this botnet’s C&C server, read their technical paper, “Sinkholing Botnets.”

Posted in Data Security, trend micro

Trend Micro™ Worry-Free™ Business Security Services

Posted by laurenb @ Tue, 29 Mar 2011 09:48:54 -0400

Just got your first server? Now, it’s time to secure it!

Securing a server-based network for the first time can be a challenge, especially if your small business can’t afford to have an IT expert on staff.

Q. Why is Trend Micro Worry-Free Business Security Services the small business person’s smart choice for PC and server security?

A. Because it’s easy-to-use, cloud-based security that protects all your computer and server data, and it won’t slow down or overload your machines. With this one solution protecting desktops, laptops and your new server, you can be certain that your data is safe wherever it is located.

Understand why Cloud Security is the right choice for your growing business

Cloud Server Security for Small Business

Worry-Free Business Security Services is a cloud-based service with the management components residing in Trend Micro’s global network of data centers. It’s always up-to-date and maintained by experts 24/7.

With most of the security components hosted on Trend Micro machines, all you have on your computers is the fast, light, and accurate scanning technology that keeps you and your critical business data safe.

The Worry-Free Business Security Services features include:

Security for your server, desktops, and laptops
Enterprise-grade antivirus and antispyware technology
Protection from threats that can damage and steal your data
Centralized security management and visibility for all machines
Safeguards against threats from USB storage devices
Adjustable website filtering on all your machines
Automatic security reports

Designed for businesses with limited resources and tight budgets, Worry-Free Business Security Services simply and affordably secures your server and PCs. It lets you focus on growing your business without the fear of being hacked or defrauded.

Why it’s time to upgrade from a consumer security solution

See how this 3 person photography studio is benefiting from cloud security

Posted in Data Security, trend micro

Ingate Firewalls

Posted by laurenb @ Mon, 28 Mar 2011 12:57:05 -0400

Ingate enterprise class firewalls are available in a range of models to meet the needs of the entire enterprise market. All Ingate Firewalls enables SIP communications (Session Initiation Protocol) while maintaining control and security at the network edge - no matter the size of your office or enterprise. Ingate has a long history of developing next-generation firewall technology that solves the NAT (Network Address Translation) issues with SIP.

Ingate Firewall 1190

Specially designed for smaller enterprises, branch offices and home workers. With the Ingate Firewall 1190, these businesses can leverage the same productivity and cost-savings benefits of SIP-based Voice over IP, instant messaging and a host of other IP applications, as large corporations.

Ingate Firewall 1510/1560/1660

1510, 1560 and 1660 represent the midrange firewalls in the Ingate Firewall® family. They are powerful tools for enterprises and organizations looking for a complete data firewall with full support for Voice over IP and other forms of realtime communications based on SIP.

Ingate Firewall 2950

Designed for large enterprises, the Ingate Firewall® 2950 is a full-featured Voice over IP enabling firewall with full support for SIP. The Ingate Firewall 2950 can handle up to 1800 concurrent sessions.

Ingate Firewall 2960

Designed for large enterprises, the Ingate Firewall® 2960 is a full-featured Voice over IP enabling firewall with full support for SIP. It is the largest Firewall in the Ingate line of award-winning SIP-capable products and can handle up to 3000 concurrent sessions.

To learn more or become a partner, please call 800.461.8649 or email sales@interwork.com

Posted in Ingate, VoIP

FileXpress: Modernizing Enterprise File Transfer

Posted by laurenb @ Mon, 28 Mar 2011 11:17:47 -0400

FileXpress: Today’s Enterprise File Transfer Solution

More than a simple file transfer utility, FileXpress is an enterprise solution that provides:

Customer- and partner-friendly file exchanges
End-to-end automation
File transfers of any size
Reliable delivery
Centralized visibility and control
Comprehensive security

Everyone transfers files. You’ve been doing it for years. The question is, have you outgrown your existing file transfer solution? Ask yourself these 6 questions to find out.

Is your file transfer system able to address the growing demands of partners and customers, now and in the future?
FileXpress is built for the Internet universe. It enables file transfers over the Internet and across all platforms, from Windows to the mainframe.
Are you spending too much time writing and maintaining complex scripts to automate your file transfers?
Not with FileXpress. Built-in capabilities handle event-driven transfers via hotfolders, file integrity checking, and automatic retries.
Do large files take too long to transfer or frequently fail to reach their destinations?
Designed with large file transfers in mind, FileXpress offers automatic retries, checkpoint restart, and built-in RocketStream technology. RocketStream uses the UDP and PDP protocols to maximize the speed and performance of large files over long distances.
How reliable is your file transfer process, both inside and outside the organization?
With capabilities such as automated retries, packet-level data integrity checks, exception alerts, and file transfer queuing, FileXpress detects problems, notifies senders, and recovers transfers when transmissions fail.
Is file transfer sprawl keeping you from effectively tracking and controlling file transfer activity across your organization?
FileXpress provides a virtual harness for your file transfer activity. Using a powerful browser-based user interface, you can go to one central location to define file transfer servers and configure the transfers between them.
Does your file transfer system support the controls you employ to comply with internal and external security mandates?
FileXpress supports the latest authentication, authorization, and encryption technologies, and provides detailed auditing of all file transfer activity.

Read more on FileXpress from Attachmate here.

Posted in Attachmate, Data Security

Scale Computing for Education

Posted by laurenb @ Mon, 28 Mar 2011 11:05:17 -0400

Scale’s ICOS is the perfect solution for schools and universities. It’s full-featured functionality comes at no extra cost. When combined with quality commodity hardware, it delivers the most flexible, affordable, scale-out product for its price.

Watch the video to learn how the GEO Foundation saved hundreds of thousands of dollars when it combined Scale’s storage products with its virtual desktop strategy to achieve a 1:1 student / computer ration two years ahead of schedule.

Scale ICOS Benefits for Education

Extremely cost-effective and powerful storage benefits tight education budgets.
Highly scalable systems let education invest in technology as-needed.
Third generation grid-based computing lets education assign compute and storage resources where they need it and when they need it.
Highly scalable storage system lets education provide up-to-the-minute resources to a hungry student population.
Strong data protection preserves confidential work products and academic records.

Scale for the Education Industry: Powerful Storage on a Limited Budget.

Educational institutions are charged with teaching technology and using it as a valuable learning tool. But because of the education industry’s severe budget challenges, many students have only a cursory education in technology. This sad scenario holds true from the youngest grade levels all the way up to higher education.

Watch a video on Scale Computing for Education here.

Distributed Enterprise Solution from CTERA

Posted by laurenb @ Mon, 28 Mar 2011 10:56:51 -0400

CTERA for Enterprise Branch Offices

Distributed enterprises with many small branch offices are often found in industry verticals including retail, commercial banking, gas stations and public services, such as postal services, medical clinics and schools.

The Challenge

Enterprise branches create and use a lot of data, not all of which is necessarily stored centrally at corporate HQ. The unique characteristics of such an environment pose many challenges:

Lack of on-site branch IT staff and skills
Expensive remote storage at corporate HQ
Inability to control branch data protection policies
Difficulty in facilitating information sharing within branches and between them
Lack of uniformity in how data is accessed, shared and protected across the enterprise

The Solution: Private Enterprise Storage Cloud with Local Branch Capabilities

With CTERA, enterprises can launch a private storage cloud that provides data protection and collaboration for its remote branches, while being highly cost-effective and easy to use by non-IT personnel.

Using the CTERA Portal at the datacenter, and deploying CTERA appliances in branch offices, enterprises provide their branch offices with robust data protection while reducing IT overhead and avoiding the need for on-site IT personnel.

Key Benefits

Highly cost-effective private cloud solution, universally managed by corporate IT
Comprehensive data protection and shared local storage at branch level
Ability to exchange and share data within and between branches
Remote management with no need for on-site IT personnel
Enforcement of data protection policies across all branches
Tiered recovery: Empower end-users to perform simple file restores, while IT handles more complicated server recovery

Verba Recording System on Virtualized Infrastructure

Posted by laurenb @ Mon, 28 Mar 2011 09:22:06 -0400

Running Verba Recording System on virtualized infrastructure offers low TCO and great felxibility compared to legacy solutions running on custom, proprietary hardware platforms. Our solution provides an enterprise IT-friendly, open and flexible software-only approach with virtualization option that helps customers to easily deploy, maintain and operate call recording and quality management systems for unified communications.

Verba Technologies provides detailed guidance to customers planning to deploy the Verba Recording System in a virtualized environment. Using the Verba best practice recommendations customers can get the most out of their virtualized environment.

Verba Recording System also supports Virtualized Desktop Infrastructures (VDI) for the client-side applications like agent desktop computer screen capture.

A VMware Technology Alliance Partner (TAP), Verba Technologies has been working for a long time with VMware virtualization technologies and already has a solid customer base running Verba recording solutions on the VMware platform. The VMware Ready status further solidifies and proves results of Verba’s strategic optimization efforts for virtualized environments and their the long term commitment to VMware.

Posted in Call Recording, Verba, VoIP, virtualization

Software-as-a-Service: Performance and security requirements on WANs

Posted by laurenb @ Mon, 28 Mar 2011 09:16:15 -0400

While software-as-a-service (SaaS) first took hold in small and medium-sized businesses, even large-scale enterprises are now deploying SaaS to cut software acquisition and maintenance costs. However, according to market research, the top three reservations customers have in implementing SaaS are security, lack of control, and the reliability and performance of SaaS applications. Nearly all of these concerns can be addressed with the proper deployment of SaaS. This paper discusses the challenges of delivering secure, reliable SaaS over WAN infrastructures and offers solutions for companies selling SaaS solutions and for potential purchasers of network-delivered applications.

Deploying SaaS over WANs
Unless SaaS applications are offered as in-house, firewall-protected applications, they must travel at least part of their delivery route over the public WAN. The conditions on this public network are almost entirely out of the control of either the SaaS customer or the SaaS software provider. The nearly serendipitous routing of traffic over the Internet and the inconsistent traffic and congestion along the routes make predictable performance impossible. In addition, the open nature of the network leaves data – even secure socket layer (SSL)-protected data – vulnerable to attack, data hijacking, or diversion.

Read the full article on the Performance and security requirements on WANs here.